Wednesday, June 27, 2012
Product Complaint & Warning!!
I don't do this very often. In fact other than minor complaints or inconveniences I can't remember the last time I was really annoyed and disappointed by a company as a whole. But I am now!!!
Not long ago I ordered from the Ahh Bra company. I found a special offer and had seen their commercials and thought I would try them out for the good price they were offering at the time. I ordered the size they recommended, paid with my debit card and sat back and waited.
The delivery took much longer than they said it would. In fact it took over three weeks from the time I ordered the products (three bras in three different colors) until I received them. When I finally received them I was thrilled. I couldn't wait to try them out, after all the promises on the commercials and in their written ads were amazing and I was hoping for similar, even close results. HA!!!!
First, I have to say that there was a note in the package that said if you were going to return them they had to come back to the company unopened. Hmmm, second bad sign after the long delay in receiving them. How are you supposed to try them on to see if they fit without opening them?
Well I opened a package and was surprised. I expected the fabric to be more substantial. There just was not much to it. All I could think was there was no way this was going to hold me in place!! But try it on I did, umm sort of! The commercial says that the band at the bottom won't roll, it will stay in place. WRONG!! Not only did it roll I could never get it unrolled. Just pulling the thing on over my head caused it to roll and then it just stayed that way. No matter what I did it just rolled and rolled and rolled. I even had my husband help me pull it down where it should belong and then it just slowly rolled back up! UGH!!
Even if it didn't roll the material was jut not going to be comfortable to wear all day. Things I didn't want to really be showing were and I would be very self-conscious about that. Being discreet and modest are important to me!
Well I reluctantly sent them back to the company telling them I would like a refund (minus postage of course and I had to pay return postage). I say reluctantly because I had really wanted them to work. So I waited for them to refund my debit card. I waited and waited and waited.
Guess what was in the mail today? Oh come on guess! The three Ahh Bras I had originally ordered. They sent them back to me with a note that said I had not returned them soon enough to them. Their return policy starts from the day you order them. Huh? Don't most start from the day you GET the product? They even mentioned to me that they returned them to me and would not charge me for the shipping this time. Really??? And it took them almost 2 months to send them back to me! Good grief!!
To say the least I hope none of you try them out. I do not recommend this product at all nor do I recommend the customer service they offer, better yet, don't offer. I think what gets me more is not 3 weeks after I ordered it online it was released for in-store sales. I not only lost the cost of the product, but I lost postage twice over, once to get it the first time and once to send it back.
Buyer beware of the Ahh Bra!!!
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Thanks for sharing that experience. I've seen these things EVERYWHERE and was wondering how they worked. I wont be trying them now!
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